Booking

• Weekdays between 9 – 12

Hospitalized patients

• The patients are examined and treated after the veterinarians assessment
• The horses are fed 3 times daily with maintenance concentrate and hay
• Private feed can be fed but packaged rations are required
• Visiting hours vary according to the case

Drop off and pick up of horses

• Out of office hours – by appointment (note: there will be no one available
  to assist during these times)
• Box labels need to be filled in on delivery

Client communication

• The veterinarians answer the phone between 8-9 weekdays
• Owners of critically ill patients are contacted when necessary
• Discharge instructions are given personally or by letter at discharge or
  as soon as possible after discharge